Aztek88 Privacy Policy – Personal Data Protection for Malaysian Players

1 Introduction

This Privacy Policy explains how Aztek88 ("we", "Platform" or "Aztek88") collects, uses, stores and protects your personal information when you use our platform, including the website, mobile app and all related services.

We understand that your trust is the most valuable asset we safeguard. We are therefore committed to managing your personal data in a transparent, responsible and secure manner, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.

By using the Aztek88 platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us to request account deletion.

2 Data We Collect

Aztek88 collects two main categories of personal data:

Data You Provide Directly:

• Full name as it appears on official identification documents.
• Date of birth for 18+ age verification.
• Email address and mobile phone number.
• Current residential address.
• Bank account or digital wallet details for deposit and withdrawal purposes.
• Identity verification documents (KYC) such as a national ID card or passport.
• Communications you send to our support team.

Automatically Collected Data:

• IP address and network information.
• Device type, operating system and web browser version.
• Gaming activity data including betting history, deposits and withdrawals.
• Login session times and durations.
• Cookie and session token data.
• State-level geolocation data (not precise GPS).

3 How We Use Your Data

Data collected by Aztek88 is used for the following purposes:

• Account Management: Creating and maintaining your account, verifying your identity and accurately processing all financial transactions.
• Service Delivery: Ensuring all Aztek88 games, promotions and platform features function properly for you.
• Security & Fraud Prevention: Detecting and preventing unauthorised access, fraud and illegal activity on the platform.
• Legal Compliance: Fulfilling reporting obligations to relevant authorities, including anti-money laundering (AML) requirements.
• Customer Support: Handling your enquiries, complaints and support requests more effectively.
• Platform Improvement: Analysing usage patterns in aggregate to improve Aztek88's design and features.
• Marketing Communications: Sending information about new promotions and offers — only where you have given your consent.

4 Legal Basis for Data Processing

Aztek88 processes your personal data on the following lawful bases in accordance with Malaysia's PDPA:

• Contractual Agreement: Processing required to fulfil the agreement between you and Aztek88, including account management and transaction processing.
• Legal Obligation: Processing required to comply with applicable laws, including KYC and AML requirements.
• Legitimate Interest: Processing for fraud prevention and platform security purposes that does not affect your fundamental rights.
• Consent: For marketing communications and optional cookie use, we obtain your explicit consent beforehand.

5 Data Sharing with Third Parties

Aztek88 does not sell, rent or disclose your personal data to third parties for their own commercial purposes. However, there are limited situations where we may need to share your data:

• Service Providers: Companies that help us operate the platform — such as payment processors, cloud service providers, and game software developers — are bound by strict confidentiality agreements.
• Legal Requirement: When required by court order, law enforcement agencies or a legitimate regulatory authority.
• Fraud Prevention: Limited information may be shared with industry fraud prevention networks to protect all parties.
• Business Transfers: In the event of a merger or acquisition, data transfers are subject to the same protections under this policy.

6 Data Security Measures

Aztek88 implements multiple layers of technical and organisational protection to safeguard your data from unauthorised access, modification, disclosure or destruction:

• 256-bit SSL/TLS encryption for all transmitted data.
• Static data encryption for sensitive information stored in the database.
• Role-based access control — only staff who require access to specific data are permitted.
• Two-factor authentication (2FA) for all internal access to systems storing personal data.
• Regular security audits by independent third parties.
• Real-time monitoring to detect suspicious activity.
• Tested incident response procedures to address any data breach swiftly.

Despite all these measures, no digital system can guarantee 100% absolute security. In the event of a data breach affecting your information, aztek88 will notify you and the relevant authorities within the timeframe required by law.

7 Cookies and Tracking Technologies

Aztek88 uses cookies and similar technologies to enhance your experience on the platform. There are three categories of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as login, session management and security. These cookies cannot be disabled as the platform will not function without them.
• Performance Cookies (Optional): Collecting anonymised information about how you use the platform to help us improve the user experience. You may opt out of these cookies.
• Marketing Cookies (Optional): Enabling us to display more relevant promotions based on your activity. You can manage your cookie preferences through your web browser settings at any time.

8 Data Retention Period

Aztek88 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by law:

• Active Account Data: Retained for as long as your account is active and for the required period following account closure.
• Transaction Records: Retained for a minimum of 7 years for legal and tax compliance purposes.
• KYC Documents: Retained for 5 years after the business relationship ends, in accordance with anti-money laundering requirements.
• Communication Logs: Retained for 2 years for customer service and dispute resolution purposes.
• Marketing Data: Deleted immediately upon withdrawal of consent or unsubscription.

Once the retention period expires, data is securely deleted or anonymised beyond identification.

9 Your Rights Under the PDPA

As a Malaysian citizen or resident, you have the following rights regarding your personal data at aztek88:

To submit any request relating to the above rights, contact the aztek88 privacy team via Live Chat or support email. We aim to fulfil all valid requests within 30 business days.

10 Children's Data Protection

The aztek88 platform is for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under 18 years of age.

If we discover that a child's personal data has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. If you find that your child has registered on our platform, please contact aztek88 support immediately.

11 Amendments to This Privacy Policy

Aztek88 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies or updated legal requirements. When significant changes are made, we will:

• Updating the "Last Updated" date at the top of this page.
• Sending notices via email to all registered Aztek88 members.
• Displaying a clear notice on the platform's home page for a period of no less than 30 days.

Your continued use of the Aztek88 platform after such changes take effect will be considered your acceptance of the updated policy.

12 Contact the Aztek88 Privacy Team

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the aztek88 platform.
• Email: [email protected] — for privacy-related enquiries and data access requests (response time: 2 business days).
• General Support: [email protected] — for general enquiries and account assistance.

For more information on platform usage rules, visit the Terms and Conditions us. For responsible gaming guidelines, visit Responsible Gaming.